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Technical Support Request Form
Do you have problems with:
  • Error messages?
  • Slow performance?
  • Games not working?
  • Cards won't work together?
  • System recommendations?
  • Contact Information

    These Pages are intended to help solve 3D related problems only.

    We are also compiling a database to try to get a handle on the real user performance levels so we can continue to give you the best information possibleSo please let us know about your sytem specifications below.

    Full Name:
    Email Address:
    Optional Information
    Phone number:
    Country:

    What details can you give us about your system?

    We don't expect you to provide all of these details as some of them are quite technical, but the more details you can provide, the better our advice will be.  Your PC's documentation might help with some of them.

    Brand: (Homebrew, Compaq, Dell, Gateway, etc... )
    Motherboard: BIOS Brand:
    CPU: BIOS Ver:
    Memory size: Overclocking:
    Graphics Card:
    (2D or 2D/3D)
    Addon 3D card:
    Sound Card: SCSI Card:

    Are you having trouble with specific software?

    Some problems arise with certain combinations of hardware and software, so if you are using a specific application when this problem occurs, please tell us about it.

    O/S:     3D Program:     (Include Version number.)

    The details

    Please include a general description of the problem in the text box below. Keep within the box, and include as much details as possible. Important factors include, when the program/system crashes, what was last installed, and other programs that are installed on the system- Not all programs but the likely problem sources like games, utilities, web browsers, and multimedia programs.

    Before you submit this form...

    Make sure you have looked through all the available sources of information listed at the top of this page.  You might find the answer you're looking for is already available.

    If you want to submit this form, then check that you have:

    • Filled in your e-mail address correctly at the top of this form
    • provided as much information about the problem and your system as you can. 

    Now you can either:  or
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